Patient Services

Admission Process

The front office staff at the reception will assist you during the admission process. They will generate a Unique Identification Number (UID) for the patient and all the medical records will be maintained and stored by the hospital for all future reference. They will also draw out an estimate and guide you for selecting the relevant category of room.

Discharge process

Your nurse will assist you in the discharge process which may take few hours to complete the process. Once your final bill is generated, you are expected to clear your dues by paying cash or by a credit/debit card. The nurse will hand over your discharge summary and belongings (like thermometer, urinal bedpan, etc.

Guidelines for Visitors

We value your family and friends and recognise that they are an important part of your recovery process.

• For the comfort of all our patients, we request you to limit your visitors during visiting hours
• Please note that visitors may be restricted according to a patient’s medical condition and/or special needs.

Patient & Attendant Responsibilities

As a patient or attendant, you are responsible:

• For keeping appointments, being on time for appointments, and calling your doctor/hospital if you cannot adhere to the appointment timing.
• For providing complete and accurate information, including your full name, address, telephone number, date of birth, particulars of next-of-kin and insurance company/TPA/employer, past illness, and medication details wherever required